Privacy policy

General

As the operator of this website and as a company, we come into contact with your personal data. This means all data that says something about you and by which you can be identified. In this privacy policy we explain how, for what purpose and on what legal basis we process your data.

The party responsible for data processing on this website and within our company is:

ATAchem AG
Solothurnerstrasse 121
4600 Olten, Switzerland
Business identification number: CHE-418.366.098
E-mail: andreas.betschart@alantana.com

As a Swiss company domiciled in Olten, we are subject to the revised Swiss Federal Act on Data Protection (revFADP/revDSG). Where we address individuals in the European Union or process their data, we additionally observe the General Data Protection Regulation (GDPR). The data-subject rights set out below apply analogously under both frameworks.

General notes

SSL/TLS encryption

Whenever you enter data on websites, place online orders or send e-mails over the internet, you must always reckon with the possibility that unauthorised third parties may access your data. Complete protection against such access does not exist. However, we do everything we can to protect your data as well as possible and to close security gaps as far as we are able.

One important protective mechanism is the SSL/TLS encryption of our website, which ensures that data you transmit to us cannot be read by third parties. You can recognise the encryption by the padlock icon in front of the address in your browser and by the fact that our address begins with https:// and not http://.

How long do we store your data?

At certain points in this privacy policy we inform you how long we — or the companies that process your data on our behalf — store your data. Where no such indication is given, we store your data until the purpose of the processing no longer applies, until you object to the processing or until you withdraw your consent to it.

In the event of an objection or withdrawal, we may nevertheless continue to process your data if at least one of the following conditions is met:

• We have compelling legitimate grounds for continuing the processing that override your interests, rights and freedoms (only in the case of an objection to processing; where the objection is directed against direct marketing, we cannot put forward legitimate grounds).
• The processing is necessary to assert, exercise or defend legal claims (does not apply where your objection is directed against direct marketing).
• We are legally obliged to retain your data.

In this case we delete your data as soon as the condition(s) no longer apply.

Your rights

Right to object to data processing

Where you read in this privacy policy that we have legitimate interests in processing your data and therefore base it on Art. 6(1)(f) GDPR, you have the right under Art. 21 GDPR to object to it. This also applies to profiling based on that provision. The condition is that you state grounds for the objection arising from your particular situation. No reasons need to be given where the objection is directed against the use of your data for direct marketing.

The consequence of the objection is that we may no longer process your data. This does not apply only where one of the following conditions is met:

• We can demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms.
• The processing serves to assert, exercise or defend legal claims.

The exceptions do not apply where your objection is directed against direct marketing or against profiling connected with it.

Withdrawal of your consent to data processing

Many data-processing operations are carried out on the basis of your consent. You can withdraw your consent at any time without giving reasons (Art. 7(3) GDPR). From the time of withdrawal, we may no longer process your data. The only exception: we are legally obliged to retain the data for a certain period. Such retention periods exist in particular under tax and commercial law.

Right to lodge a complaint with the competent supervisory authority

If you consider that we are in breach of data-protection law, you have the right to lodge a complaint with a supervisory authority. In Switzerland this is the Federal Data Protection and Information Commissioner (FDPIC); under the GDPR you may contact a supervisory authority in the member state of your residence, place of work or the place of the alleged infringement.

Right to data portability

Data that we process automatically on the basis of your consent or in performance of a contract must be handed over to you or to a third party in a common, machine-readable format if you so request. Transmission to another controller will only take place where this is technically feasible.

Right to information, erasure and rectification

You have the right under Art. 15 GDPR to obtain information free of charge about which of your personal data we have stored, where the data comes from, to whom we transmit it and for what purpose it is stored. Should the data be incorrect, you have a right to rectification (Art. 16 GDPR); under the conditions of Art. 17 GDPR you may request that we delete the data.

Right to restriction of processing

In certain situations you may, under Art. 18 GDPR, require us to restrict the processing of your data. The data may then — apart from being stored — only be processed as follows:

• with your consent;
• to assert, exercise or defend legal claims;
• to protect the rights of another natural or legal person;
• for reasons of important public interest of the European Union or a member state.

The right to restriction of processing exists in the following situations:

• You have contested the accuracy of the personal data we have stored and we need time to verify this. The right exists for the duration of the verification.
• The processing of your personal data is or was unlawful. The right exists as an alternative to deletion of the data.
• We no longer need your personal data, but you need it to exercise, defend or assert legal claims. The right exists as an alternative to deletion of the data.
• You have objected under Art. 21(1) GDPR and the balance between your interests and ours has yet to be determined. The right exists until the outcome of that balancing is established.

Hosting

Our website is hosted as a static website by the following provider:

Cloudflare, Inc.
101 Townsend Street
San Francisco, CA 94107, USA

A data-processing agreement has been concluded with the host, or the European Commission's standard contractual clauses (SCC) are used.

How do we process your data?

When our website is accessed, the host processes technically necessary connection data, in particular your IP address and the pages accessed. In doing so, the host acts in accordance with our instructions and processes the data only to the extent necessary to fulfil its performance obligations towards us.

On what legal basis do we process your data?

Since we use our website to address potential customers and maintain contact with existing customers, the processing by our host serves the initiation and performance of contracts and is therefore based on Art. 6(1)(b) GDPR. In addition, it is our legitimate interest as a company to provide a professional online presence that meets the necessary requirements for security, speed and efficiency. To that extent we also process your data on the basis of Art. 6(1)(f) GDPR.

Data collection on this website

Cookies

This website sets no cookies and uses no analytics or tracking services.

Server log files

Server log files record all requests and accesses to our website and capture error messages. They also contain personal data, in particular your IP address. However, this is anonymised by the provider after a short time, so that we cannot assign the data to your person. The data is transmitted automatically from your browser to our provider.

The files contain the following data:

• browser type and version
• operating system used
• referrer URL
• host name of the accessing computer
• time of the server request
• IP address (anonymised where applicable)

We do not merge this data with other data, but use it solely for statistical evaluation and to improve our website. We have a legitimate interest in our website running without errors. The processing is therefore lawful pursuant to Art. 6(1)(f) GDPR.

Enquiry by e-mail or telephone

You can send us a message by e-mail or call us. We store your message and the contact details you provide, or the telephone number transmitted, in order to process your enquiry including any follow-up questions. We do not pass on the data to other persons without your consent.

We delete your data as soon as one of the following occurs:

• Your enquiry has been conclusively dealt with.
• You request us to delete the data.
• You withdraw your consent to storage.

This does not apply where we are legally obliged to retain the data.

Where your enquiry relates to our contractual relationship or serves to carry out pre-contractual measures, we process your data on the basis of Art. 6(1)(b) GDPR. In all other cases it is our legitimate interest to deal effectively with enquiries addressed to us. The legal basis for the processing is therefore Art. 6(1)(f) GDPR.

Fonts (local hosting)

This website uses locally hosted fonts. When you visit our website, no connection is made to third-party servers.